Recruitment Process Outsourcing (RPO)2026-10-20T13:39:45-04:00

Hiring Top Talent is Hard.  Pierpoint RPO Makes it Easy.

Pierpoint recruitment process outsourcing partners with you to blend talented people, the right technologies, tailored processes, and proper planning to improve your talent acquisition strategy so your business gains a competitive advantage.

Hiring Top Talent is Hard. Pierpoint RPO Makes it Easy.

What is RPO (Recruitment Process Outsourcing)?

Recruitment process outsourcing (RPO) is a workforce solution in which an organization transfers all or part of its permanent recruitment to an external provider. An RPO provider manages the permanent recruitment within a business and typically has outsourced recruiters embedded within the HR or people function of the organization. An effective RPO solution installs a talent acquisition team, the latest recruitment technology, and flexible recruitment processes within an organization.

Design Your Talent Solution with an Expert Recruitment Process Outsourcing Partner

True change comes from the people in your workforce, and those people can only be found through innovative, flexible, and thorough talent acquisition strategies personalized to your organization. By building your own custom recruitment process outsourcing solution, your business can find and retain the top talent it needs to gain a competitive edge.

How does RPO work? Collaborate with our talent acquisition experts as they guide you through our simple solution design process:

  • Step 1: Start by selecting a Recruitment Process Outsourcing Model that works best for your current talent acquisition strategy. We offer Enterprise RPO, Project RPO, Hybrid RPO, and Recruiter-On-Demand.

  • Step 2: Add recruitment strategies targeted to your location and industry that work toward your goals like Market Intelligence, Compliance Management, Diversity Mapping, and Omnichannel Recruiting tactics.

  • Step 3: Select your technology and integration preferences. Don’t worry, our solution designers can integrate with your existing technology and tools as required.

  • Step 4: Work with our solution experts to outline a transparent recruitment process that works within your timeline and preferences.

  • Step 5: Build a custom reporting package with key performance indicators (KPIs) and service level agreements (SLAs) to stay informed every step of the way.

Start working with us and get a recruitment process outsourcing partner with global reach, in-depth market insight, and best-in-class technology to offer you flexible solutions that meet your exact needs, budget, and timeframes.

Personalize a RPO Model to Meet Your Recruitment Needs

Enterprise RPO

Outsource your talent acquisition process with a full-service, comprehensive solution managing all the aspects of recruitment including sourcing, engaging, screening, employer branding, recruiting, onboarding, reporting, and placing the best candidates in the roles. Gain a long-term partnership that drives business success.

Pierpoint Enterprise RPO Partnership

Project RPO

Get flexible recruitment support during peak and slow times for short-term, seasonal, or specialty hiring needs. Whether you need 10 people or 10,000, we will match the right talent, quantity, and locations for your corporate relocation, geographical expansion, graduate recruitment, or other special circumstances.

Pierpoint Project RPO

Hybrid RPO

Maintain your desired degree of control and oversight by outsourcing some of the more challenging or time-consuming aspects of recruitment. Quickly access top talent, scalability, resourcing efficiency, data-driven decision-making, and leading technologies to manage your entire workforce with absolute flexibility.

Pierpoint Hybrid RPO

Recruiter On Demand

Access a global network of sourcers and recruiters to help meet your recruitment and business goals. Get the onsite, offsite, or hybrid help you need quickly with the ability to flex and scale as your demands change. Our team uses your branding, processes, and technology for fast yet seamless talent acquisition.

Recruiter On Demand

Design Your Talent Solution

Time-tested and validated recruitment process outsourcing strategies allow us to identify, target, and assess a wide range of individuals to pinpoint the few who meet your specific needs both today and tomorrow.

Market Intelligence

Get detailed information and analysis relevant to your market trends, competitor, and customer monitoring to enhance your business strategies.

Passive Sourcing

Find and engage potential candidates who are not actively looking for a new job opportunity but possess the skills and industry experience you need.

Omnichannel Recruitment

Use an omnichannel recruitment approach using job boards, social media, professional networks, career sites, events, advertising, and more.

Referral Cultivation

Automate and engage employees to deliver a potential 35% – 50%  increase in new referral hires while simultaneously reducing turnover.

Talent Pooling & Pipelining

Develop segmented talent pools and feed qualified candidates from all recruitment methods into your talent pipeline to streamline nurturing and engagement.

Compliance Management

Manage recruiting compliance with EEOC and OFCCP for Discrimination, Pay Equity, Salary History,  Ban-the-Box, and Pre-Employment Drug Screening.

Diversity Mapping

Build talent pools incorporating elements of diversity such as ethnicity, nationality, gender, cultural fluency, sector experience, and global experience.

Tech & Tools

Gain access to best-in-class technology, tools, and platforms that attract, organize, engage, and hire the qualified talent that you need.

Add Science to the Art of Talent Acquisition

Establish Your Recruitment Process

Ensure a fair and transparent recruiting process for you and your candidates.

Let Your Data Tell a Story with In-Depth Reporting

Let Your Data Tell a Story with In-Depth Reporting

Build a custom reporting package with key performance indicators (KPIs) and service level agreements (SLAs) that work for your business.

Not sure what success metrics to measure?  Our clients often measure SLAs like Quality of Hire, Time to Hire, Acceptance Rate, Interview to Hire, Early-Stage and Annual Turnover, Diversity Metrics, and Employer Branding.

From a KPI perspective, clients typically want to track data points such as Days to Present, Time to Hire, Cost Per Hire, Increased Quality of Candidate Pool, Number of Hires, Submit to Interview / Offer / Hire Ratios, Hiring Sources, Diversity (OFCCP Compliance), Retention, Number of Applications and Employee Referrals. With Pierpoint, what you choose to measure is tailored to your needs.

Our solution designers can also integrate with your technologies to provide seamless company-wide recruitment dashboards. This allows you to collect real-time data and monitor recruitment progress to make better-informed decisions and maintain compliance.

See How Businesses are Achieving Their Talent Acquisition Goals with RPO

Intuit Increases Candidate Quality with Enterprise RPO and Hybrid Delivery

See how an end-to-end Enterprise Recruitment Process Outsourcing Solution helps a financial services firm consistently hire top talent in North America and Latin America.

Intuit

Juniper Networks Reduced Time-To-Fill 20% with a Hybrid RPO Solution

Learn about how a tailored Hybrid Recruitment Process Outsourcing solution helps Juniper Networks hire top talent for in-sourced and outsourced roles worldwide.

Juniper Networks

” Pierpoint has established a deep understanding of our complex business and provides us with high-caliber talent that represents our company well. The recruiters and leaders work very hard and do a great job adjusting to our culture. ”

Urvita Patel
Director, North America Talent Acquisition at Univar Solutions

Extend Your Recruiting Team with Talent Experts in Your Industry

Consumer Goods & Retail Talent Solutions

Consumer Goods & Retail

Help ensure the right balance between success today and growth tomorrow as consumer demands evolve.

Healthcare

 Overcome healthcare talent shortages and match the increasing need for care to deliver favorable patient outcomes.

IT, Technology & Software

Meet the growing demand for top technology talent with recruitment solutions led by experts with technical knowledge.

Life Sciences & Pharmaceutical

Get successful life sciences talent solutions guided by teams with scientific expertise and understanding.

Manufacturing & Distribution

 Locate skilled workers to consistently accomplish your tight manufacturing and distribution deadlines.

Restaurants & Hospitality

Adapt to staffing surges, seasonal recruitment, and other hiring challenges to consistently meet your business goals.

Global Locations. Local Expertise.

Deliver in-person, remote, and hybrid support in the US, Canada, Europe, Middle East & Africa, Latin America, and Asia Pacific.

Explore Recruitment Process Outsourcing Insights

Recruitment Process Outsourcing FAQs

How does recruitment process outsourcing work?2026-10-01T11:05:06-04:00

Recruitment process outsourcing (RPO) gives an external partner responsibility for an agreed portion of your recruitment process. Pierpoint works with your team to define hiring priorities, assign recruiting resources, establish workflows, and agree on performance measures. Support can include sourcing, screening, interview coordination, offer management, and reporting. Engagements can cover a defined hiring project or an ongoing recruitment program.

What is the difference between RPO and a recruitment agency?2026-10-01T11:09:09-04:00

Recruitment agencies typically focus on filling individual vacancies. An RPO provider manages an agreed recruitment scope for a defined project or ongoing program, with the agreement defining delivery and performance responsibilities. Pierpoint works within your employer brand and collaborates with your internal team on recruiting activities, candidate experience, and reporting. The distinction depends on the responsibilities involved, rather than simply the number of positions being filled.

Which RPO model is right for my company?2026-10-01T11:36:13-04:00

The right RPO model depends on your hiring requirements, internal capacity, and the responsibilities you want a partner to manage.

  • Enterprise RPO: An ongoing program managing recruitment across an agreed scope, such as multiple functions or locations.
  • Project RPO: Support for a defined hiring initiative, such as an expansion, new location, or recruitment campaign.
  • Hybrid RPO: A partner manages selected roles, locations, or recruiting activities while your internal team manages the rest.

If you primarily need additional recruiters working within a process your team manages, Recruiter on Demand may be appropriate.

How much does recruitment process outsourcing cost?2026-10-01T11:12:18-04:00

RPO pricing depends on hiring volume, role complexity, locations, engagement length, and the included services and technology. Common industry pricing structures include management fees, per-hire fees, project fees, or a mix of these.

Pierpoint develops a proposal around your hiring requirements and agreed scope. When reviewing a proposal, confirm what is included, whether advertising or other third-party expenses are separate, and how changes in hiring demand affect charges. Compare costs against the equivalent internal and external recruiting work.

Request RPO pricing for your hiring needs.

Can Pierpoint work with our existing recruiting team and technology?2026-10-01T11:16:49-04:00

Yes. Pierpoint can work alongside your internal talent acquisition team using your existing ATS and recruiting technology, our proprietary systems, or a combination of both.

During solution design, we establish workflows, system access, integration requirements, reporting, and responsibilities. This helps coordinate recruiting activity and maintain visibility across your team and ours.

Read more about how an RPO partner can support your recruiting technology.

What happens during RPO implementation?2026-10-01T11:15:40-04:00

Implementation establishes how the recruiting program will operate. Pierpoint works with your team to review hiring priorities, role requirements, existing processes, technology, and reporting needs.

Together, we define responsibilities, hiring manager communication, candidate handoffs, and performance measures. The implementation schedule reflects the engagement’s scope, locations, and technical requirements. Clear ownership and timely access to systems and stakeholders help recruiting activity begin efficiently.

Can our RPO program scale as hiring needs change?2026-10-01T11:32:18-04:00

Yes. Pierpoint can quickly expand or reduce recruiting capacity as hiring demand changes. Adjustments may involve recruiter numbers, specialist expertise, sourcing activity, or the roles and locations receiving support.

We work with your team to understand changes in the hiring forecast and agree on priorities. The engagement should define how to request adjustments, any applicable notice requirements, and how scope or pricing changes are handled.

Explore how RPO scalability supports changing hiring needs.

How is RPO performance measured?2026-10-01T11:21:15-04:00

RPO performance is measured against the hiring goals and service levels agreed for your program. Measures may include time-to-fill, cost-per-hire, candidate submission quality, interview-to-hire ratios, offer acceptance, and retention.

Reviews should examine results by role or location where relevant, identify delays, and establish actions for both teams. Hiring manager feedback and candidate experience provide additional context.

For an example of documented results, read how Pierpoint helped Juniper Networks reduce time-to-fill by 20%.

Can RPO support hiring across multiple countries?2026-10-01T11:29:42-04:00

Yes. Pierpoint supports recruitment across North America, Latin America, Europe, the Middle East, Africa, and Asia Pacific.

A multinational program should combine shared reporting and clear responsibilities with recruiting approaches suited to each market. Program design accounts for the countries, roles, languages, and delivery requirements involved. The agreed scope identifies where support will be provided and how regional teams will coordinate.

Explore Pierpoint’s delivery regions.

What should we look for when choosing an RPO provider?2026-10-01T11:34:01-04:00

Evaluate an RPO provider against the hiring work you need delivered. Ask for:

  • Relevant experience with your roles, industries, and locations.
  • Client results with clear measurement context.
  • A defined delivery team and management structure.
  • Clear responsibilities, service levels, and reporting.
  • Compatibility with your technology and data requirements.
  • Transparent pricing and a process for adjusting scope.
  • A practical implementation and transition plan.

Review customer stories and ask prospective providers to explain how comparable experience would apply to your program.

Why choose Pierpoint as your RPO provider?2026-10-01T11:35:23-04:00

Pierpoint combines flexible recruiting capacity, international delivery, and technology choices to support different hiring requirements. We can manage an agreed recruitment program, support a defined project, or work alongside your existing team. Delivery can use your systems, our proprietary technology, or both, with resources adjusted quickly as priorities change.

Our published client work includes enterprise RPO supporting Intuit’s hiring across the US and Latin America and a hybrid RPO engagement that reduced Juniper Networks’ time-to-fill and recruitment spending.

Discuss your RPO needs with Pierpoint.

Schedule a consultation with one of our Global RPO Solution experts to connect with the talent you need in the location you want.

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