Pierpoint scores a hat-trick with its 2017 win of HRO Today’s Baker’s Dozen Customer Satisfaction award, its third in as many years.

By December 5, 2017Pierpoint News

HRO Today recently announced the results of its 2017 RPO Baker’s Dozen Customer Satisfaction Ratings in Recruitment Process Outsourcing. This year, as in the previous two, Pierpoint’s superior value has been reconfirmed, now with wins in four key categories:

  • Quality of Service Midsize Deal Leaders (Pierpoint placed 8th)
  • Size of Deal Midsize Leaders (Pierpoint placed 6th)
  • Breadth of Service Midsize Deal Leaders (Pierpoint placed 8th)
  • Overall Midsize Deal Leaders (Pierpoint placed 8th)

The Baker’s Dozen rankings are based solely on customer feedback collected annually from buyers of RPO services. Those buyers were asked to rank providers across a range of categories, including quality of service, breadth of service, and size of deal.

Pierpoint’s own client satisfaction responses continue to closely reflect the Baker’s Dozen rankings and show the depth of the firm’s success across its range of service offerings. Its Sourcing Services, Hybrid Blending Solutions, Project-based Recruitment and Container Model services all rated 90 percent to 95 percent, while its Full RPO and VSP Solutions both rated 100 percent.

“Our overall satisfaction rating is 95%, so it’s no wonder that our clients keep voting us into the Baker’s Dozen in more and more categories,” commented Jill Rosenfield, Pierpoint’s VP of Sales. “We work hard to earn their loyalty and respect every day!”

Pierpoint takes a consultative and low cost approach to recruiting and prides itself on carefully listening to each customer’s unique situation. The firm works to align customized recruiting strategies exactly to each customer’s needs. Every Pierpoint recruitment team acts as an extension of the client’s own HR department, supporting their internal talent teams, hiring managers, executives and overall business goals.

“We are honored to be recognized for a third year in a row on the annual RPO Baker’s Dozen list,” explained Shanil Kaderali, EVP Global Talent at Pierpoint. “Our employees focus on delivering excellence and the results our clients expect. Making the list is a great point of pride for all of us here and we look forward to continuing to win in these categories and more.”

Pierpoint is Silicon Valley’s leading privately owned and operated recruitment services firm, specializing in IT and hi-tech recruiting. It counts some of the world’s top tech companies among its many satisfied clients, including NetApp, Intuit, HP, Sony, Symantec and Microsoft.

HRO Today is the premier information resource in the Human Resources industry. Its magazines, web portals, research, e-Newsletters, events, and social networks reach over 180,000 senior-level HR decision makers, who rely heavily on the HRO Today’s Baker’s Dozen Rankings across seven different categories when selecting an HR service provider. Read the rankings report here: http://www.hrotoday.com/uncategorized/2017-hro-today-bakers-dozen-recruitment-process-outsourcing.