Microsoft Customer Story

Microsoft Corporation is an internationally-renowned technology organization specializing in the development and production of computer software, electronics, personal computers, and other related technology products and services.

Established in 1975, Microsoft now employs 221,000+ people around the world and encourages and nurtures innovation, disruption and empowering everyone to achieve more; internally through its company culture, and externally to the entire world through its products and services.

Microsoft needed to continually release life-changing products and software to maintain their leading position in the technology market. Having had great success with products such as the Xbox, Windows 1-11, Office 365, and many others, Microsoft needed to have continued access to leading tech talent in all of their offices to progress the research and development of all of their ongoing projects, products and software releases.

However, competition is fierce for a limited pool of tech talent anywhere in the world and Microsoft needed to be able to scale their workforce up and down depending on project needs. Microsoft needed an RPO partner who could create a unified, branded sourcing strategy for the required 1,000+ annual Engineering, IT, Sales and Consulting roles required and source contract resources when needed onsite in North America, Latin America, Europe, the Middle East and Africa.

To capture the attention of the right technical quality of candidates, Pierpoint needed to design an international solution that would take advantage of Microsoft’s powerful employer brand. This required a flexible approach to manage the different geographic considerations. Pierpoint deployed an on-site team to design a branded candidate sourcing strategy to reach the required volume of candidates in their North America, Latin America, Europe, Middle East & Africa locations. This multi-lingual team conducted a unified series of branded candidate outreach campaigns in candidates’ own local language to attract the volume and quality of technology talent needed.

As the partnership progressed, Microsoft’s needs changed as they needed to accelerate certain projects to bring highly-anticipated products to market. Pierpoint deployed a virtual team to manage their Hybrid RPO model.

A Hybrid RPO Model meant that Microsoft had access to the right volume of both permanent and flexible technology resources to support their development projects worldwide.

The success of these two strategies also led to Pierpoint reducing Microsoft’s time to hire from 60 days to 40. Microsoft has since entrusted their ongoing volume hiring to Pierpoint for over 1,000 annual hires for the last six years.

Project highlights for the 6+ year partnership include: