The Benefits of RPO for Small Businesses

Time to Read: 4.9 minutes

Updated: April 17, 2024

Talented employees drive innovation, enhance productivity, and contribute significantly to a company’s growth. According to the National Federation of Independent Businesses’ (NFIB) monthly jobs report, 40% of small businesses are struggling to fill job openings. Another challenge for small businesses, lies in not only finding these skilled individuals but also retaining them amidst fierce competition. High employee turnover can disrupt operations, affect morale, and increase recruitment costs, posing a substantial threat to long-term success. This is where Recruitment Process Outsourcing (RPO) emerges as a strategic solution. One of the biggest benefits of RPO for small businesses is access to expert recruiters who specialize in finding the right talent fit. By outsourcing the complexities of recruitment to RPO providers, small businesses can focus on their core operations and strategic goals safe in the knowledge that their hiring is in good hands.

Not convinced? Here are six more benefits of RPO that will help you answer the question of how to recruit effectively as a small business owner:

Faster Time to Hire

For small businesses time is a precious resource. With so many demands on your plate, you can’t afford to a lengthy, cumbersome hiring process. 90% of small business owners are directly involved in the hiring process, spending up to 30 hours on each role. Which is why an RPO provider can be a valuable resource. RPO providers employ techniques to swiftly identify and evaluate qualified candidates, significantly reducing the time spent on screening and interviewing and speeding up your time to hire. And, because you no longer need to focus on day-to-day HR tasks like interview scheduling and resume screening you can spend that time on strategic business functions, growth, and sustained success!

Higher Quality Hires

A bad hire can be costly in a small team. If you hire a candidate who looks good on paper but doesn’t integrate well, you can quickly end up back at square one should they choose to move on. An RPO partner can help you avoid this scenario thanks to their expertise in candidate sourcing and evaluation. Their in-depth knowledge of various industries, coupled with advanced screening techniques, ensures access to an expansive talent network. Meaning you can choose from candidates with not only the right skills but also those who culturally align with your company’s values and ethos. This approach significantly reduces the risk of bad hires and high turnover rates, saving you from the costly consequences of frequent recruitment cycles.

Enhanced Branding and Employer Reputation

As a small business you’ve thought a lot about your brand and how you market yourself to your customers. But have you given the same consideration to your brand as an employer? A little-known benefit of RPO is how it can improve your reputation as an employer. Strong employer branding helps convey your values, mission and culture through a compelling narrative that resonates with prospective employees. It not only attracts new talent but builds a sense of community, belonging and loyalty among your team. Providing streamlined recruitment processes, onboarding support and valuable insights and advice, an RPO provider can help you represent your business to high quality candidates in a positive, cost-effective, and engaging way.


Outsourcing your hiring processes to an RPO provider is a budget friendly option for a small business where every penny spent on recruitment needs to deliver maximum value. Most small businesses spend between $3,000 to $5,000 hiring for a single position. RPO reduces and/or eliminates the need for maintaining an in-house recruitment team, significantly reducing your recruitment overheads and administrative expenses. An RPO partner like Pierpoint can even help point out areas in your recruitment process that can be improved reducing the resources you spend on candidate sourcing, screening, and evaluation. They also have access to advanced tools and networks that enable them to reach a broader pool of candidates at a lower cost per hire compared to in-house recruitment methods.


RPO is a wonderfully adaptable, scalable hiring solution. Ideal for small businesses with fluctuating hiring demands, a common challenge in sectors like hospitality, healthcare, and retail. RPO providers specialize in adapting to dynamic needs, offering tailored solutions for seasonal spikes or project-based requirements. This adaptability is particularly beneficial for small businesses, as they can swiftly scale up or down their workforce in response to market demands. During lean periods, you can avoid the costs associated with maintaining a full-time, in-house HR team and only paying for the services you need.  Or if you are anticipating growth, RPO providers can efficiently manage a surge in hiring needs without you having to invest in additional HR infrastructure.

Access to Specialized Skills

If you are looking for candidates with specialized skillsets, RPO can be a game-changer. In niche markets, finding candidates with specific expertise can be challenging and time-consuming. RPO providers excel in this area, tapping into vast networks and using targeted recruitment strategies to identify individuals with the exact skills and knowledge small businesses require. For companies operating in competitive industries, having the right talent can make or break success. An RPO’s ability to pinpoint candidates with unique expertise ensures small businesses stay ahead of the curve, adapting swiftly to industry trends and demands. By connecting with an RPO provider, you can access a talent pool that might otherwise be difficult to reach, keeping you innovative and able to thrive.

Recruitment Process Outsourcing (RPO) means that small businesses can compete against their bigger rivals when it comes to attracting skilled professionals, without needing to break the bank. An RPO partnership not only helps you use your resources wisely but the benefits of RPO mean better employee retention, faster onboarding, and less downtime for your teams.

If you’re a small business owner, Pierpoint can help you get the most from your recruitment. Discover the benefits of RPO for your business by talking to an expert today about your talent needs.

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Jen Mulholland

Jen is a successful recruitment and marketing professional. Driven by a genuine passion for writing, she provides insightful, accurate and engaging content for the Human Resources community across a wide range of topics and industries.

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