SAN JOSE, California, September 15, 2022 — Pierpoint International, a leading global provider of Recruitment Process Outsourcing (RPO) solutions, announced it has been named a Top Midsize Deal RPO Leader by leading HR industry trade media and advisory firm HRO Today in its 2022 Baker’s Dozen Customer Satisfaction Ratings: RPO. HRO Today’s RPO Baker’s Dozen Customer Satisfaction Ratings are based solely on feedback from buyers of RPO services.
HRO Today collects annual feedback from buyers through their mailing lists and through service providers via an online survey consisting of 42 questions. Data is analyzed to determine overall rankings for three indices: breadth of service, size of deals, and quality of service. Scores are calculated based on responses. Pierpoint has earned a ranking as a Top RPO leader for the eighth consecutive year and improved its ranking three positions to #6 amid a competitive landscape of RPO providers.
“The practitioner response to the 2022 RPO Baker’s Dozen Survey was enormous. We received 900 surveys and we verified 476 from 348 client companies. This is the largest RPO Customer Satisfaction Survey in the HR trade media.”, said Elliot Clark, CEO and Chairman, SharedXpertise Media. “Any ranked company, is an excellent choice…”
The report validates Pierpoint’s strength in global talent acquisition and process optimization, including the use of industry-leading recruiting technologies, helping clients find, attract, and hire talent at scale as part of their growth and transformation business strategy. This, coupled with Pierpoint International’s design, advisory, and consulting capabilities, enables the business to build efficient, flexible, and holistic hiring solutions.
“We are thrilled to once again be recognized by our customers as a leading solution in the RPO market,” said Alyssa Thach, CEO at Pierpoint. “At Pierpoint, we pride ourselves on driving client impact, so to see outstanding scores for quality of service and breadth of service is particularly meaningful. We look forward to continuing to go above and beyond for our customers to help them gain a competitive advantage.”
This announcement follows a series of accolades from top industry analysts, with Pierpoint being named a Major Contender and Star Performer by leading global analyst firm Everest Group in its Recruitment Process Outsourcing (RPO) Services PEAK Matrix® Assessment 2022 – EMEA and Global RPO Services. Additionally, Pierpoint was also named a finalist in the TALiNT Partners US 2022 Talent Solutions Awards in the Client Service category.
About HRO Today
HRO Today and HRO Today Global are the properties of SharedXpertise Media and offer the broadest and deepest reach available anywhere in the HR industry. The magazines, web portals, research, e-newsletters, events, and social networks reach senior-level HR decision-makers with rich, objective, game-changing content. Their number 1 strength is their reach. HR leaders rely heavily on the HRO Today’s Baker’s Dozen rankings across six different categories when selecting an HR service provider. As part of their service suite, HRO Today offers HR business leaders an unbiased consultancy for strategic, long-term thinking and planning. We employ a variable cost structure that flows as marketing needs to with a dedicated team of professionals support the strategy, delivering lead generation, consistent messaging, and effective brand development across multiple channels. To learn more, visit hrotoday.com.
About Pierpoint International
Pierpoint designs and delivers custom Recruitment Process Outsourcing (RPO) and workforce solutions that blend talented people, the right technologies, tailored processes, and proper planning to improve our client’s talent acquisition strategy so their organization gains a competitive advantage. To learn more, visit pierpoint.com.