If talent is the most valuable resource, why do organizations focus on external hiring over keeping and developing the talent they already have? I’ve seen countless organizations prioritize retention and consistently outperform their peers. That’s because when you use employee retention techniques, you create stability, drive growth, and turn your workforce into a competitive advantage. Not to mention reduce employee turnover…
That’s why retention has become the new recruitment strategy.
Why Is Retention So Important Right Now?
Several factors are converging to make retention a top priority for businesses today:
From combating scarcity to long-term investment, retention has become a cost-effective recruitment strategy.
Getting Started: What’s Your Current Employee Retention Rate?
Before you can improve retention, you need to understand where you stand. Too often, organizations assume their turnover is “average” without running the numbers. PwC states that a good turnover rate should be under 10-12%, which realistically is extremely low.
Does yours come in this low? Let’s find out.
How to Calculate Employee Retention Rate:
The formula is simple:
Retention Rate = [(Number of employees at the end of a period – Number of new hires during that period) ÷ Number of employees at the start of the period] × 100
For example, if you began the year with 200 employees, ended with 180, and hired 20 new people during that time, your retention rate would be:
[(180 – 20) ÷ 200] × 100 = 80%
You can use this formula across your entire workforce and in individual departments, functions and teams.
How to Improve Employee Retention:
Once you know your baseline, the next step is to adopt employee retention techniques that create meaningful impact. Sure, a certain amount of employee turnover is expected and unavoidable. But that’s no reason to do nothing to improve your rate with proven employee retention techniques.
Here are a few employee retention techniques that have consistently shown results:
Are there other employee retention solutions? You could also consider using an RPO to provide the workforce strategy and support you need. Check out Pierpoint’s solutions here.
Retention Is the New ROI
Yes, on one hand, retention is about keeping people. But it’s also about creating an environment where they want to stay, grow, and contribute. As leaders, it’s our responsibility to look inward before we look outward. By investing in employee retention techniques like learning, flexibility, well-being, recognition, and opportunities, we can create organizations that can thrive in any economic context.
The companies that embrace this shift will keep their best people and inspire them to achieve more. And that’s the kind of growth every organization should be striving for.

With over 17 years of experience in RPO recruitment solutions, Jill Rosenfield is a recognized leader in creating strategic talent solutions for global organizations. As the VP of Global Talent Solutions at Pierpoint International, Jill specializes in delivering customized recruitment strategies for large global fortune 500 companies, as well as mid-tiered and small businesses.
Jill works with organizations to develop innovative workforce strategies, including full and partial RPO, recruiting on demand, contract recruiting, and executive search. Her expertise spans consultative problem-solving, solutions architecture, and a wide range of talent services, from sourcing and talent mapping to competitive intelligence and payroll management.
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